Faithorn Farrell Timms LLP

Procurement of Repairs and Maintenance Framework for Tower Hamlets Community Housing

The Project

Faithorn Farrell Timms were appointed by Tower Hamlets Community Housing (THCH) to aid in procuring a Repairs and Maintenance Framework for the Housing Association’s stock of approximately 3,000 properties.

The Framework Agreement – with a total value of just under £10 million across its lifespan – will run for four years, subject to annual reviews based upon performance and quality of service and delivery.

Our Role

An Invitation to Tender was issued in the Official Journal of the European Union (OJEU) at the end of August 2015. Instead of the more commonplace division of lots on a geographical basis, the framework was divided into 11 distinct work streams.

By dividing the works in this way, we ensured that the Framework would provide a variety of different services for residents within the contract and promote Value for Money (VFM) through the combination of several smaller contracts. It would also allow for Small and Medium Enterprises (SMEs) to apply, with a view benefitting local businesses within the area and adding social value.

The Solution

At the deadline, a total of 55 tender submissions had been received across all 11 lots. We facilitated the subsequent extensive technical marking and interview process, to ensure that discussions were conducted objectively and discrepancies between markers on the marking and interview panels were effectively resolved.

Ultimately, the 20 most suitable prospective contractors were approved for inclusion on the Framework Agreement, with between one and six contractors being appointed to each lot. Contract preparation was executed by our procurement team, who also facilitated contract signing: both considerable tasks, on account of the large number of lots and contractors for this framework.

Added Value

Lee Maskell’s vast procurement experience coupled with Jennifer Jones’ proficiency in providing bespoke documentation allowed for a seamless procurement process for this substantial and multi-faceted Framework Agreement. Lee, alongside team members Lynn Bekir and Julie Watts, was present to facilitate the process from start to finish, as well as being readily available to the client when assistance or advice was needed.